Headquartered in Toronto in 1923, Empire Life Insurance boasts being one of Canada’s top 10 life insurance companies. Empire Life offers term-life insurance, individual and group health insurance and critical illness insurance. Empire Life is supported by its committed long-term shareholders to improve the lives of individuals and communities and as a result, Empire Life remains operational on Canadian turf.
Empire Life is dedicated to serving its communities by participating in charitable donations, employee volunteer initiatives, and community sponsorship.
Empire Life Key Information
NAME
DETAILS
Company Name
E-L Financial Corporation Limited
Head Office Address
259 King Street East, Kingston ON, K7L 3A8
Contacts
1-800-561-1268
Email
info@empire.ca
Website
https://www.empire.ca/
In Business Since
1923
A.M. Best Rating
A
Financial Assets
C$18 Billion
Terms and Conditions
https://www.empire.ca/legal
How Do I Purchase a Plan with Empire Life Insurance?
Visit the Empire Life website if you wish to purchase a plan with them.
How Can I Reach Empire Life Insurance by Telephone?
The phone number for Empire Life Insurance is 1-800-561-1268
How Do I File a Claim with Empire Life Insurance?
You can visit the claims page at Empire Life in order to submit a claim online.
Empire Life Insurance Pros and Cons
As with any product or service, and depending on your individual needs, there’s always advantages and disadvantages. Let’s take a look:
Why Empire Life Insurance Could Be Right for You
Strong financial stability - company is able to pay out policyholders.
Wide variety of insurance products available to you
Strong emphasis on customer service
Why Empire Life Insurance May Not Be Right for You
High premiums
Complex policies
Complication application and underwriting process
What Does Empire Life Cover?
Empire Life specializes in comprehensive financial protection, offering a spectrum of services including life insurance and critical illness insurance. Their life insurance policies provide a safety net for loved ones, ensuring financial stability in challenging times. Additionally, their critical illness insurance offers a vital shield against the financial impact of serious health conditions. Empire Life's commitment lies in safeguarding your future and providing peace of mind through tailored coverage options.
Empire Life - Life Insurance
Empire Life presents a versatile array of life insurance options to suit diverse needs. Their offerings include Solution 15, 20, 25, 30, and 100 plans, each tailored to provide coverage over specific periods. The ART plan combines life insurance with investment components, fostering growth. Meanwhile, the Estate Max option focuses on wealth transfer and estate planning, reflecting Empire Life's commitment to comprehensive financial solutions.
Solution 10
Solution 10 is a term life insurance from Empire Life. The plan is ideal for families looking for affordable insurance options, individuals who desire to cover the final year of their mortgage, and for small businesses who want to cover start-up and overhead costs. The premiums increase every 10 years, and are available at guaranteed premium rates. The final increase in premiums occurs when the insured reaches the age of 75. The insured can enjoy a level premium for 10 years. Policyholders can easily convert Solution 10 into one of the permanent insurance products if future insurance needs change. Solution 10 can also be added to the other Solution series, or even the CI product to create an all-inclusive insurance product that will allow you to save on the insurance fees.
Solution 15
Solution 15 is a term life insurance plan offered by Empire Life. Premiums with this plan are guaranteed to remain fixed for 15 years, after this the premium increases every 15 years with the last increase after renewal at the age of 70. Policyholders can add Solution 25 to other Solution plans offered by Empire Life, or add Solution 25 to the critical illness plans. This plan is a perfect solution for individuals or families from all walks of life to help manage their debts or fund their dreams.
Solution 20
Solution 20 is a term life insurance offered by Empire Life that is ideal for families with existing and new mortgages, small businesses, and individuals looking for affordable and flexible insurance coverage. The premiums increase every 20 years and are available at guaranteed premium rates. The final increase in premiums occurs when the insured reaches the age of 65. Premiums remain fixed for 20 years. The policy can be converted from Solution 20 into one of the Empire’s permanent insurance products. This insurance product can be added to the other Solution series, or even the CI products.
Solution 25
Solution 25 is a longer-term life insurance offered by Empire Life. Premium rates are guaranteed to remain the same for the first 25 years. Premiums will increase every year after the 25th year up until the policyholder turns 85 years old; after this the premium will remain the same until the policyholder turns 100 years old. This benefit can help you pay a mortgage or replace an income if necessary.
Solution 30
Solution 30 from Empire Life is an ideal term life insurance plan. Suitable for families, individuals, or businesses. It is easy to get Solution 30: first, find an advisor, meet with the advisor, and fill out the application. The premium rates remain the same for 30 years, from the 31st year, the premiums will increase annually to age 85 and then remain the same to age 100. You can also add this insurance product to the Empire’s other Solution series or even the CI product to create an all-inclusive insurance product that will allow you to save on the insurance fees.
Solution 100
Solution 100 is ideal for mature individuals looking to protect their estate for their heirs, young people looking for long-term care, or individuals that need affordable coverage for various financial planning strategies. It is a permanent non-participating whole life insurance coverage that offers the insured a lifetime protection up to age 100. Solution 100 offers cash and paid-up values that start after 4 years. The rate for this insurance plan will not increase irrespective of your age and your health status. You can also add this insurance product to the Empire’s other Solution series or even the CI products. It also offers guaranteed cash surrender values which are available after 4 years.
Solution ART
Solution ART is ideal for current smokers who intend to quit smoking and later convert to a longer-term coverage with non-smoker’s benefit, small businesses that want affordable coverage for a short-term business loan, or families looking for low-cost insurance but will want to change to a permanent coverage as income increases. The premium does not increase for the first three years. Solution ART insurance plan offers guaranteed premium rates. You can also add this insurance product to the Empire’s other Solution series or even the CI product to create an all-inclusive insurance product that will allow you to save on the insurance fees. You can convert the coverage to one of the Empire Life’s permanent insurance products if future insurance needs change.
EstateMax
EstateMax is ideal for young families looking for permanent life insurance protection with long-term cash values, small businesses looking for life insurance protection but want to get cash values in their early years, or retirees who need estate preservation or want to leave a legacy for their family or a charity organization. It is a permanent participating whole life insurance coverage that offers the insured lifetime protection. The policy earns an annual dividend. The dividend can be paid to you, or you can decide to use it to buy additional life insurance coverage. You can also save it, or use it to pay policy premiums. The dividends earned in the policy are not guaranteed and may also be subject to taxation. The coverage has three guaranteed premium payment options: these include, Life Pay (to age 100), 8-Pay, and 20-Pay. You can also add this insurance product to the Empire’s other Solution series or even the CI product to create an all-inclusive insurance product that will allow you to save on the insurance fees. It focuses on coverage and presents five dividend options for you to choose and it has guaranteed cash values.
Optimax Wealth
Optimax Wealth is ideal for grandparents and parents who need insurance protection and also a source of funds for education. It is also suitable for small businesses looking for life insurance protection but want to get cash values in their early years, or retirees who need estate preservation or want to leave a legacy for their family or a charity organization. Offering early cash values, the benefit of tax-deferred savings, and also cost-effective protection. It offers the dual benefits of life insurance protection and the opportunity for you to save. Individuals who want to grow their savings in the short-term by leveraging guaranteed cash values and also accumulate annual policy dividends can make use of this plan. The coverage has three guaranteed premium payment options: these include, Life Pay (to age 100), 8-Pay, and 20-Pay. You can also add this insurance product to Empire’s other Solution series, or even the CI product to create an all-inclusive insurance product that will allow you to save on the insurance fees. It offers cash value growth in the short term and it is adequate for people who want cash benefits for the first 20 years.
Empire Life Critical Illness Plans
Empire Life's critical illness plans, including CI and CI Protect, stand as pillars of security. These plans offer crucial financial support in the face of serious health challenges. With CI, you gain a lump-sum payment upon diagnosis, and CI Protect enhances your coverage by allowing a return of premium if you remain healthy. Your well-being is paramount with Empire Life.
CI Protect
CI Protect is ideal for families who need critical illness protection to cover mortgages and also desire income replacements, small businesses that desire coverage to cater for their business daily expenses and ensure productivity, and people planning for retirement and wish to preserve their retirement savings. The plan can help you to protect your family and safeguard your financial future. It covers four of the most common critical illnesses suffered by Canadians such as heart attack, cancer, coronary artery bypass, and stroke. The policyholder’s beneficiaries will receive a death benefit of $1,000 at no extra charge, irrespective of the cause of death. Provided the premiums are paid, the coverage is guaranteed until the age of 75. CI Protect can be added to your whole life or term life coverage provided by Empire Life at $3.65 per month.
CI Protect Plus
CI Protect Plus is ideal for families who need critical illness protection to cover mortgages and also desire income replacements, small businesses that desire coverage to cater for their business’ daily expenses and ensure productivity, and for anyone planning for retirement and wish to preserve their retirement savings. The plan can help you protect your family and safeguard your financial future. The insured will be paid a lump sum benefit if diagnosed with any one of the 25 critical illnesses covered by the plan. It covers 25 critical illnesses suffered by Canadians such as heart attack, life-threatening cancer, coronary artery bypass, coma, blindness, paralysis, and stroke and many more. It also has three benefits designed to add additional protection without an increase in premium. It includes two guaranteed premium schedules designed to meet your insurance budget and needs. CI Protect Plus has an option for you to add a Return of Premium rider. This rider allows you to get your premium back in case you fail to have a claim.
Awesome customer service!!! Highly experienced, knowledgeable and very attentive. Friendly and efficient. Eric dealt with my inquiry promptly and with much patience. I highly recommend this insurance company. Thank you so much Eric!
Arya Surendran
Philip Siggelkow
A pleasant expierence, informative and helpful. The $500 deductible was a good option.
george poitras
This lady is the best!!!
Doug Hunter
Great courteous service by Dornaz.
Keith Barnes
I found the agents I spoke with to be very helpful and thorough.
Henry Kamphof
Yesterday with the assistance of Dornaz we were able to finalize and pay for our emergency medical insurance for travels to Portugal Spain and Italy this fall time. Everything went smooth and was pleased with the insurance packages provided.
Carol Shapiro
I dealt with Dornaz re purchasing trip cancellation insurance. She was prompt in her responses to me and followed up with a phone call to address any of my questions. It was a pleasure working with her. Thank you.
colleen green
Dornaz was excellent ! I found her when i googled medical insurance, plus another client referred her. I couldn't be happier and definitely refer her to anyone who needs travel insurance. The whole thing took less than 10 minutes! Thank you, Dornaz, You are the best! Colleen from Canada.
Paul Rosenthal
Cathy S
Best deal for Seniors needing travel insurance! Very pleasant experience resulting in amazing price! Thank you!!
Helene Marchand
We had excellent service with Eric. You are lucky to have him as an employee. He was very patience with us ( we are seniors) and very helpful.
Bill Buchanan
Artmiz is extremely knowledgeable about the product. She had all the answers right at her fingertips, which was most helpful and efficient. There was no waiting for a quote, everything was fast, convenient and, I believe, cost-effective. The whole process was a good experience.I checked out several other industry providers and found yours to be by far the best, in terms of convenience, friendliness, and a very knowledgeable agent.Bottom Line...On a scale of 1 to 10...A solid 10.Many Thanks, Bill Buchanan
Carrie Jamieson
Cathy Bentley
Eric was great to deal with. No pressure at all. He went through any questions I had and answered honestly...again NO pressure to get any policy and when I chose one he went through the questions and we sealed a policy that fit my needs.Thanks Eric!
Janice Sayer
Dornaz got back to me quickly with quotes, she was wonderful to speak with and found me the best price for my insurance
Edward McLain
Getting ins is no issue..if we need to use it..its unknown how you help us in support.Telephone call was very good.Thankyou for great satisfaction
Nicolas Ros
I AM VERY HAPPY WITH SHIWANI SERVICE. ATTEMPTIVE, PROMPT AND EFFECTIVE. THANK. SEE YOU AGAIN SOON.
James Milburn
Dornaz was very helpful and polite.
Mark Kunwar
friendly and helpful
Cora Peters
marie Hrynuik
Fay Greenholtz
Eric Clementi was very helpful
Bernard Madden
Both R'ceino Ewing and Dornaz were very informative, served me efficiently and responded to my needs in a timely basis. I now can travel without worry. I thank you both.. Bernard Madden
Tracey-Anne Lee
I highly recommend this insurance company. Artmiz was my agent. She was polite, informative, patient, efficient and made me feel like family. Their prices are better than other travel insurance and have great coverage. This is who I will be with for my future vacations and will definitely recommend to friends and family. Thank you Artmiz for making this transaction smooth. Much appreciated.
Glenn Gowriluk
Artmiz provided us with thorough and friendly service and advice in purchasing travel insurance. 5 stars!!
Artmiz was very efficient and professional. She followed up and ensured we got the best rate and package for our travel needs
Linda Beatson
It was a very convenient process. The agent was very helpful and I was able to get the coverage I require.
Joanne Hebb
Dylan and Eric were very helpful on my search for travel insurance. They were very friendly as well. I was glad to use them for info.
Clifford, Deborah
We spent considerable time with Dylan on the phone on several occasions and his patience and explanation of the policy was second to none. He is knowledgeable and thorough and extremely well spoken and mannered. We were then passed on to Eric and the response was the same. This company has our travel insurance business forever. Thank you Dylan & Eric.Clifford & Deborah Horsfall
Bernadette Wyllie
Service was excellent with Eric
Janice Bethune
Elaine Morelli
Traci Albert
Agents were helpful and personable
Kara Walker
Eric was quite helpful in suggesting insurance coverage best suited to my needs and quickly took care of getting me all signed up once I made the decision to move forward
mac mchenry
Kent Carstairs
Armando Perez
Easy to work new insurance when your agent Felipe Portes is effective, know his product and try to find the best product for your needs. Looking for insurance is jungle of options, so nice to have someone to direct you. An no stress experience.
Shirley Hartling
Agents were very courteous, helpful, and processed the purchase of my policy in excellent time. The cost of the policy was very competitive. I would use Allianz again with no quandaries.
Ken Zwicker
Russell Anderson
Michele Hicks
very easy and polite to deal with
Gail Levangie
While the customer service agents were great and very helpful - Maria and Eric -Trying to get access to the documents was extremely frustrating. Entered the password at least 6 times all rejected. Want info before I leave.. don’t want to deal with this in the event of an emergency
Morris MacKay
I was treated with the upmost respect and kindness by Dornaz. Very professional.Thank you so much
Marlene
Very good and thorough serviceThank you
Gary Oliver
The lady (Christine) who we spoke to about the health/dental insurance was very helpful and friendly. She was very knowledgeable. She was very pleasant and made the whole conversation easy. She was very easy to understand. Thanks
Robin
Great service! Friendly & fast service! Dornaz made sure I had the best price
Joseph Szucsik
PAT BEAUDOIN
I called for a quote on getting travel insurance for my upcoming trip to the US, Dornaz from Alliance Income was such a pleasure to deal with! She was thorough and got me a great deal, I will definitely recommend her and the company to others.