According to the International Trade Administration (ITA), there are over 27 million e-commerce users in Canada in 2021. This accounts for 72% of the entire Canadian population.
As more Canadians continue to embrace online shopping, the industry is expected to grow to 72% by 2025. While there are several online stores that one can buy from, Amazon Canada has become more popular with Canadians.
In 2020, Amazon.ca generated net sales of around $4.6 billion. Online retailing in Canada is continuing to increase and this will open up several opportunities.
If you want to be part of this industry-leading e-commerce store, or just need a bookmark worthy page for all your shopping needs, this is the article for you.
What Is Amazon Inc.?
Who is the world’s largest eCommerce company by revenue? Maybe you asked this to yourself every time you buy something online especially this pandemic season. Well as of this time still Amazon Inc. holds the record for the largest eCommerce company by revenue — generating USD 280.5 billion in 2019. At the time updated this article in July of 2022, that number jumped to a whopping $469.82 billion. That's a 37% increase from 2019.
Amazon is a vast internet-based enterprise that sells anything from educational (such as books), entertainments (music, movies), housewares, electronics, automotive, toys, and many more, either directly or resellers between other retailers and Amazon millions of customers/subscribers.
NAME
DETAILS
Trade Name
Amazon
Industry
E-commerce, Cloud Computing, Artificial Intelligence (AI), Consumer Electronics, Entertainment, Supermarket, Digital Distribution
Founded
July 5, 1994 - Bellevue, Washington, USA
Founder
Jeff Bezos
Headquarters
Seattle, Washington, USA
Products
Echo, Fire Tablet, Fire TV, Fire OS, Kindle
Services
Amazon.com, Amazon Alexa, Amazon Prime, Amazon Prime Video, Amazon Web Services
Amazon Inc. is a multinational American Technology company whose main business interests is on e-commerce, digital streaming, cloud computing, and AI (artificial intelligence). A Fortune 100 mainstay, It is also one of the Big Five (or the five largest IT industries in the U.S). Also the company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.
Amazon’s business jumped high especially during the COVID-19 pandemic, as millions of Americans and billions around the world in lock-down mode became more reliant than ever on the company’s delivery services. On last April 2021, CEO Jeff Bezos said the company had amassed 200 million Prime subscribers, 50 million lower at the start of 2020.
Jeff Bezos founded Amazon from his garage in Bellevue, Washington, on July 5, 1994. It started as an online marketplace for books but expanded to sell electronics, software, video games, apparel, furniture, food, toys, and jewelry. In 2015, Amazon surpassed Walmart as the most valuable retailer in the United States by market capitalization. In August 2017, Amazon acquired Whole Foods Market for US$13.4 billion, which substantially increased its footprint as a physical retailer. In 2018, its two-day delivery service, Amazon Prime, surpassed 100 million subscribers worldwide and doubled to 200 million this year with the help of the pandemic season.
Interested to dive a little deeper into Amazon's growth? The folks over at WallStreetZen who specialize in stock market analysis for the serious part–time investor, spent hundreds of research hours to publish one of the best statistical studies on Amazon and its products. Here you will find information on product inception and growth, revenue, acquisitions, member and employee demographics and so much more.
Amazon Prime Canada
Amazon introduced Prime in Canada in 2013 and has seen steady growth in the last eight years. So far Amazon Prime Canada has over two million subscribers and this is thanks to the perks that they offer.
Amazon Prime is a premium subscription provider that gives members offers and bonuses, such as fast and free shipping whenever you make an order directly from Amazon Prime. This is a comprehensive service that includes games, video, music, and several other products and services.
Some of the perks that you can get when you subscribe to Prime in Canada include:
Prime Reading
With Amazon Prime Reading, you will get access to thousands of books that you can read at your own pace. You do not even have to have a Kindle to start off.
Once you grab the Cloud Reader app, you can access the extensive list of books and choose your favourite read. The book titles also change monthly allowing you to update your library as frequently as possible.
Prime Music
Like Tidal, Apple, and Spotify, Amazon streams music through Prime Music. With this service, you will get access to at least two million songs and custom playlists.
In addition, you can use Alexa international to choose music on the fly. Prime Music will also allow you to download your favourite tunes and listen to them offline.
This service also includes Prime Music Limited which ensures that you enjoy your music with no ads.
Prime Gaming
If you are a gamer, you will enjoy what Prime Gaming has for you. With this service, you can easily add free indie games, exclusive loot, and premium channel subscriptions to your account.
Prime Drive
Though this is not a self-driving rideshare service, it is a vital bonus in Amazon Prime. With drive, you can store your favourite family photos or vacation pictures in the cloud and access them anytime you want.
If you have an Echo Show, you can also bring the pictures to life in a slideshow.
Amazon Prime Membership
You will have to subscribe to Prime at a cost of $79 for a full-year service or a monthly rate of $7.99. Once you subscribe, you will have access to all Amazon Prime content that is available in Canada.
Students can enjoy a free six months trial courtesy of Stack TV. After the trial period ends, they can pay half the annual rate to continue with the membership.
Quebec residents can get a membership for two months for only $7.99. This is one of the best ways of getting a free month of premium service.
Note that, though you can share your Prime logins with family or friends, you may be compromising on the security of your account. Amazon is yet to introduce a proper way to share accounts in Canada.
In the United States, the Amazon Household tab allows accounts holders to create different profiles for everyone they would like to share the subscription, including kids. This way, your account will remain safe.
Prime membership in Canada also entitles subscribers to two days of some of the best deals on Amazon. For example, you can get considerable savings from Amazon's Echo devices, Razer, and more.
Though prime coincides in Canada and the US, the deals are not the same.
Amazon Prime Video Canada
One of the most noticeable streaming features in Amazon Prime Canada is Prime Video. This is a video service that has a huge library and is a worthy rival of other video streaming sites such as Hulu and Netflix.
Prime Video has a constantly expanding library of premium channels and originals that speaks volumes about its growth.
Though several premium channels are still limited to the United States, Canadian subscribers still have access to some channels with hundreds of some of the most popular and most watched titles.
This service is the exclusive home of the hit title Top Gear Crew which is now on The Grand Tour. Prime Video has low network requirements and this makes it easy to launch.
With standard definition content, you will need only 0.5Mbps and a higher speed for high-end 4K playback to get you going.
In addition, you can stream videos from various devices such as:
Web browsers
Amazon Fire TV/Fire TV Stick
PlayStation 3, 4, and 5 consoles
iOS devices
Android devices
Smart TVs
Xbox One and Series X and S consoles
Blu-ray players such as Sony, Samsung, Panasonic or LG
Set-top boxes
You also have access to a 30-day free trial just to see how it works. Of course, the service runs best on a first-party Amazon platform. Prime Video will also allow you to binge-watch several movies and shows regardless of your location.
Like other services such as Hulu and Netflix, Prime Video can sometimes fall victim to IPs and series leaving for different platforms. To ensure that the library is updated, the service always finds a way to replace the lost content with even more suitable ones.
Amazon Canada Books
Amazon is not new to online book sales in Canada. This e-commerce giant has been shipping books to its Canadian customers for eight years with no physical address.
However, with the introduction of a fully operational distribution center in Canada, ordering a book from Amazon will be so much easier and faster than before.
Amazon has a huge library of books that includes bestsellers, top-rated, and new releases. You can shop from a variety of categories such as:
History
Business and Investing
Literature and fiction
Children books
Sci-Fi and fantasy
Cookbooks, food and wine
Arts and photography
Comics and graphic
Biographies and memoirs
Mystery and suspense
Teens and young adult
Christian books
Self-help
Math and science
Romance
And more
You can also get audible audiobooks, French books, the best of Canadian books, and several deals. Amazon.ca offers a vast array of topics, textbooks, study guides, and test prep resources for students.
No matter your taste, age or profession, you will find a book on Amazon that suits your style or need.
Amazon will also invest $20 million in cultural awards and events, and promote Canadian authors internationally. You can expect to see more local content and French-language content on Amazon.ca and Kindle reader.
Amazon Customer Service Canada
With a mission to be the world's most customer-centric company, Amazon Canada has one of the best e-commerce customer service teams and service delivery.
With innovative world-class self-service technologies, you will always have an answer to your inquiry 24/7.
The CS team provides support via live chat, email and phone. In some cases, they also offer targeted help to ensure that customers get relevant tips, follow-up, reminders and the right representation.
While Amazon has a toll-free number that customers can use to get in touch with the CS team, you can try to get your issue resolved via GetHuman and find the answers that you need, send an email, or chat with a customer care representative.
The Amazon customer service team in Canada is always ready to handle issues such as:
Order disputes
Returns and refunds
Account and Prime inquiries
Digital service and device support
Order tracking
Shipping and delivery
Security and privacy
Payment options
And more
Regardless of the method, you use to contact the customer service team, you can be sure that you will get a solution as fast as possible.
Amazon Canada Phone Number
To ensure that they are always available for their customers in real-time, Amazon has a toll-free number that any customer in Canada can use to reach out to them.
The customer phone number enables customers to skip through all other hoops and get right to an agent.
Several NaN customers use the toll-free number to address common problems such as missing orders, return on order, access an account, refund a charge, dispute a charge, and other issues.
Talk to Amazon Canada representative via 877-586-3230.
Amazon Canada Login
If you want to buy or sell on Amazon, you need to have an account. Amazon allows customers to create individual and business accounts via their platform for free. When creating the account, you will provide your user name, a valid email address and a password.
You will use the details you provide when you create the account whenever you need to login into Amazon. If you choose to subscribe to Amazon Prime, you will get access to prime content when you pay the subscription fee.
In case you forget your password or have any problems logging into your account, you can quickly follow the prompts or get in touch with the support team and get the help you need to log in to your account.
Amazon Canada Deals
Amazon is known for its crazy deals and offers and Amazon Canada is not different. While you are shopping, you can easily check the deals store for several epic deals on top brands and several other quality products.
With Amazon, you can be sure to get new deals every day. In addition, there are more weekly deals, seasonal and holiday deals such as Easter, Halloween, Thanksgiving, and Christmas offers.
Amazon also has some of the best Black Friday and Cyber Monday deals that feature top-rated products, books, and more. Depending on the day, month, or season, you can get up to 50% off or more on various products.
You can also save more with coupons and bonuses.
Since several Canadians are choosing to go cashless and Covid-19 safety protocols are still in place, you can expect more people to subscribe to online shopping sites and order goods or services from the comfort of their own homes.
Amazon Canada Jobs
Amazon Canada is growing tremendously and the company is looking to hire 15,000 full-time and part-time employees across Canada and increase the employees' wages.
This means that frontline Amazon employees in Canada will receive $17 per hour to $21.65 per hour, which is higher than the minimum wage in some provinces.
Amazon offers every full-time employee several benefits irrespective of their tenure, level or position. Some of these benefits include:
Employee well-being and family assistance plans by LifeWorks
Training and education programs
Eligible employees get additional paid parental leave benefits
RRSP matching
Career choice and support programs
Kids & Company special packages
Flexible work schedules for mothers
In the wake of the COVID-19 pandemic, Amazon also offers a $1000 bonus for new and current employees who show proof of vaccination. The company also holds career days to give job seekers a chance to know more about how they operate.
The career day includes fireside chats, keynote addresses, and various panel sessions.
If you wish to join the exciting world of e-commerce with one of the best in the industry, check out current job openings at Amazon jobs Canada. You should also sign up and be the first to hear about job openings.
Learn More About Amazon.ca
We have highlighted some of the benefits of Amazon Canada and why it is continuing to become popular. Amazon has something to offer buyers, sellers, and job seekers across Canada.
The company's strong policies, mission, and commitment to everyone who uses or works with it largely influence its growth. Visit our website at Insurdinary for more reviews, advice and tips.
