As a leading company founded in 1865, Sun Life Financial is one of the oldest insurance providers in Canada. Today, Sun Life Financial services countries worldwide like Canada, the United States, UK, the Philippines, and Asia. With a credit rating of AA- from Standard & Poor’s, Sun Life is trusted by its millions of policyholders.
Sun Life offers an extensive list of customizable coverage for health insurance, life insurance, critical illness insurance, long-term care insurance, travel insurance in addition to group benefits.
In order to purchase a plan with Sun Life, you can visit the website to get started. There you can chat with Sun Life about purchasing a plan. You can also buy a plan over the phone by calling 1-800-361-6212
How Can I Reach Sun Life Financial by Telephone?
The phone number for Sun Life Financial is 1-877-786-5433.
How Do I File a Claim with Sun Life Financial?
Claims can be made online with Sun Life Insurance if you follow this link.
Sun Life Financial Pros and Cons
As with any product or service, and depending on your individual needs, there’s always advantages and disadvantages. Let’s take a look
Why Sun Life Financial Could Be Right for You
Wide range of insurance products
Customizable policies to best suit your needs
Financial strength and stability
Why Sun Life Financial May Not Be Right for You
Claims are reported to be difficult to navigate and time-consuming to complete
Coverage not available in all regions
Pricey policies
What Does Sun Life Financial Offer?
Sun Life Financial provides a comprehensive range of insurance solutions designed to offer individuals and families financial security and peace of mind. Their insurance offerings encompass life, health, and disability coverage, accommodating diverse needs. With a longstanding history and reputation for stability, Sun Life aims to deliver reliable protection and support, allowing customers to navigate life's uncertainties with confidence.
Sun Life Personal Health Insurance
Sun Life Financial offers a spectrum of health insurance plans tailored to varying needs: Basic, Standard, and Enhanced. These plans provide a range of coverage options, spanning from essential medical services to more comprehensive benefits. With Sun Life's health insurance, individuals can select the level of coverage that best suits their requirements, ensuring access to quality healthcare while safeguarding their financial well-being.
Basic
Sun Life provides basic personal life insurance to help cover your health and dental needs. The personal health insurance Basic plan can also help you if you are losing your group health coverage. To apply for the plan, the insured must be less than 70 years. However, the plan can be renewed by seniors 70 years and above. The insured is guaranteed 60% reimbursement of their premium amount. With this plan, you can claim eligible expenses in prescription drugs and dental care respectively at an annual maximum of $750. The plan includes up to $250 per year in smoking cessation drugs, and additional medical equipment such as hearing aids. Services also included are accidental dental care and ambulatory services.
Standard
The standard plan includes several features such as vision care, emergency medical travel, semi-private hospital room, prescription drugs, preventive dental care and many others. Just like the basic plan, applicants should be under 70 but the plan is renewable for policyholders above 70. Applicants that have any of the illnesses listed in the policy are not eligible. If you have a pending surgery, or are awaiting doctor’s investigation or tests, you are not eligible for the plan. You will be reimbursed 70% of your first $7,000 annual expenses but complete reimbursement for the next $93,000 annual expenses will be held subsequently in prescription drugs. You can also claim eligible expenses in prescription drugs at an annual maximum of $100,000. You’ll have access to several preventive dental coverage options such as examinations and diagnosis, white fillings, scaling and minor extractions, and space maintainers for children under 12. You’ll also have access to emergency medical care for the first 60 days of your trip, with access to $1 million for life in maximum claims on emergency travel.
Enhanced
The enhanced plan provides the insured access to higher prescription drugs, as well as restorative and orthodontic services. The restorative dental coverage includes endodontics, periodontics, crowns, oral surgery, bridges, and dentures. The orthodontics includes interceptive, interventive, preventive orthodontic services, and also comprehensive orthodontic treatment. The insured will be reimbursed 80% of the first $5000 on annual expenses, as well as 100% of subsequent $245,000 annual expenses on prescription drugs. Reimbursement of any money spent on supplemental healthcare also applies. This also includes a total reimbursement of money spent on paramedical practitioner services up to $400 in a year, and money spent on vision care up to $200 in 2 years. You can also have access to emergency medical care on the first 60 days of your trip, with access to $1 million per lifetime in maximum claims on emergency travel. You also have options for restorative, preventive, orthodontics dental coverage.
Sun Life Critical Illness Insurance
Sun Life Financial presents a diverse array of critical illness plans designed to provide essential protection during challenging times. With various plan options available, individuals can choose coverage that aligns with their specific health concerns and financial priorities. These plans offer financial support in the event of a critical illness diagnosis, helping policyholders and their families focus on recovery without the added burden of financial stress.
Basic
The Express Critical Illness Insurance Basic Plan from Sun Life Insurance covers the insured should they become diagnosed with Cancer, and survives for 30 days from the date that they were diagnosed. Eligible applicants must be between the ages of 18 and 65. The policy includes $25,000 in coverage and no medical exam or questionnaire is required. You must not have smoked any tobacco or marijuana products in the past 12 months. The application process is fast and is completely completed online.
Enhanced
The Express Critical Illness Insurance Enhanced Plan from Sun Life covers heart attack and stroke. The policyholder must survive for 30 days from the day they are diagnosed. The plan pays out a one-time tax free benefit and the coverage is up to $25,000. Policyholders must be between the ages of 18 and 65 years of age. Policyholders have 30 days to try out the policy before they decide if it's for them or not. No medical exam or questionnaire is required.
Comfort
The Express Critical Illness Comfort Plan from Sun Life provides coverage to the policyholder for cancer; heart attack; stroke; coronary artery bypass surgery; aortic surgery; major organ transplant, and major organ failure on waiting list. Eligible policyholders must be between the ages of 18-65 years of age. The coverage amount is for $50,000. Your premium amount is guaranteed to remain fixed for the first 5 years of your policy. You are able to add up to 5 children for $2.50 per month to get $5,000 in coverage per child. This plan also includes Teledoc Medical Experts® to assist you.
Sun Critical Illness Term 10
Sun Critical Illness Term 10 is a critical illness insurance from Sun Life that covers 26 life-threatening illnesses. The policy is guaranteed to renew every 10 years until the policyholder is 75 years old. The coverage amount for this policy is $25,000 to $3,000,000. You must be between the ages of 18 to 65 years old in order to apply for this plan. Children between 30 days old and 17 years old can also be covered with this policy. 5 childhood illnesses are covered, and plan coverage for children is between $25,000 and $1,000,000.
Sun Critical Illness Term 75
Sun Critical Illness Term 75 from Sun Life is a critical illness insurance that covers 26 life-threatening illnesses. There are two payment options for this policy - the option to pay up until you are 75 years old, or the option to pay for 15 years. Applicants must be between the ages of 18 and 65 years old in order to qualify. The coverage amount you receive is between $25,000 and $3,000,000. Children can also be covered with this policy, and they must be between the ages of 30 days old, and 17 years old. 5 childhood illnesses are covered, and the policy amount for children is between $25,000 and $1,000,000.
Sun Critical Illness Lifetime Term 100
Sun Critical Illness Lifetime Term 100 from Sun Life is a critical illness insurance that covers 26 critical illnesses. Children can also be insured under this policy, and 5 childhood illnesses are covered. This plan is critical illness insurance for life. Premiums remain fixed for the entire term of the policy. Policyholders have the option to pay to the age of 100, or to pay for either 10 years, or 15 years. The coverage for the adult plan is between $25,000 to $3,000,000. For children the coverage amount is between $25,000 to $1,000,000.
Sun Life Long-Term Care Insurance
Sun Life Financial offers comprehensive long-term care insurance plans that are crafted to provide support and assistance when needed the most. These plans are designed to help individuals maintain their quality of life and independence in the face of extended healthcare needs. With Sun Life's long-term care insurance, individuals can secure their future by ensuring access to the care and services required as they age, while also relieving potential financial strains on themselves and their loved ones.
Sun Long Term Care
Sun Long Term Care is an income-style benefit designed for individuals that are dependent. Dependents could be receiving assisted care in their own home, at a long-term care facility, or at a retirement home. The plan is for anyone between the ages of 21-80 years old. Coverage amounts range from a minimum of $150 per week, or a maximum of $2,300 combined per week for all long-term care insurance. Dependents are identified as individuals who require assisted living on a daily basis due disability, injury, or illness.
Sun Retirement Health Assist
The Sun Retirement Health Assist plan is designed to help you cover your health expenses when you retire. There is a 1 - 2 year waiting period for the plan, and you must be between the ages of 45-71 in order to apply. The coverage amount that you are eligible to receive is a minimum weekly benefit of $125, or a maximum benefit of $2,300. In order to qualify for the plan, you must require constant supervision because of your mental health, need substantial daily assistance with at least 2 activities of daily living, and require assistance for bathing and transferring.
Sun Life Group Benefits
Sun Life Financial presents a range of versatile group benefit plans tailored to meet the diverse needs of both employers and employees. These plans offer comprehensive coverage across health, dental, vision, and other essential benefits, fostering employee well-being and satisfaction. With customizable options, employers can design benefit packages that align with their company's values and workforce requirements. Sun Life's group benefit plans provide a valuable advantage in attracting and retaining talent while promoting a healthier and more secure work environment.
Health Choice A
This health coverage is for individuals who are leaving their workplace group benefits plan. You will have 60 days after leaving your previous group benefits to replace it with the Health Choice A. You must be between the ages of 18 to 74 years old in order to qualify for this plan. This is the basic health plan from Sun Life, which includes coverage for prescription drugs, vision care and paramedical services that include chiropractic and physiotherapy.
Health Choice B
This plan from Sun Life Financial is for individuals who are leaving their workplace group benefits.You must be between the ages of 18 to 74 years old in order to qualify for this plan. You have 60 days from leaving your previous group benefits in order to replace it with Health Choice B. You will get coverage for prescription drugs, vision care, paramedical services, dental care, hospital accommodations, and medical equipment.
Health Choice C
This health insurance plan from Sun Life Financial provides the most extensive coverage. Individuals must be between the ages of 18 to 74 years old in order to qualify. You will have 60 days after leaving your previous group benefits in order to replace it with Health Choice C. The plan includes coverage for prescription drugs, vision care, paramedical services, dental care, hospital accommodations, medical equipment, emergency medical travel insurance, and critical illness insurance.
Sun Life - Life Insurance
Sun Life Financial's life insurance plans offer a robust foundation for securing the financial future of loved ones. With a commitment to providing peace of mind, these plans come in various forms, such as term, whole, and universal life insurance. They empower policyholders to tailor coverage to their unique circumstances, ensuring beneficiaries are safeguarded in case of the unexpected. Sun Life's life insurance plans extend beyond mere protection, offering an avenue for building cash value and accessing potential investment opportunities. By choosing Sun Life, individuals can take meaningful steps towards securing their family's financial stability and legacy.
Sun Life Simplified Go Term Life Insurance
This term life insurance plan from Sun Life has a premium that remains fixed for the first 10 years that you hold your policy. You can choose coverage for $50,000, $75,000, or $100,000. There are only 3 questions for you to answer regarding your health. You will also receive temporary coverage while your application is reviewed.
Sun Life Go Term
The Sun Life Go Term plan is available for a term of 10 years or 20 years. You will get to choose your coverage from $100,000 to $1,000,000. Regardless of the term you choose, your monthly costs will remain the same. Eligible applicants must live in Canada and be between the ages of 18 and 69 years old.
Sun Spectrum Term
The Sun Spectrum Term life insurance from Sun Life provides coverage in amounts between $50,000 to $15,000,0000. This plan also comes available in terms of 10, 15, 20, or 30 years. Premiums are guaranteed with this plan. The plan can be renewed or converted to permanent at the end of the term. A death benefit will be provided in case the policyholder passes away.
Sun Term Life
Sun Term Life insurance is term life insurance offered by Sunlife Financial, and is available in terms of 10,15, 20, or 30 years. The coverage received on this plan ranges from $250,000 to $15,000,000. Rates are guaranteed and the policy is renewable at the end of the term. The plan is renewable and can be converted to premium at the end of the term. Should the policyholder fall critically ill, they may be eligible to receive a living benefit.
Sun Life Go Guaranteed Life Insurance
This is the guaranteed no medical life insurance offered by SunLife Financial. Even with preexisting health conditions, you will still qualify for this plan. The policyholder gets to choose their coverage which ranges from $5,000 to $25,000. This plan is offered to Candians between the ages of 30 and 74 years old. As long as premiums are paid, your beneficiary will receive a payment after your death.
SunSpectrum Permanent Life II
The SunSpectrum Permanent Life II insurance from SunLife Financial offers permanent life insurance available to you at a guaranteed premium option of 10 years, 20 years, 30 years, or to age 100. There’s a guaranteed death benefit for life, and a guaranteed cash value that begins as early as the third year of holding the policy. The maximum coverage with this policy is $10,000,000.
Sun Par Protector II
Sun Par Protector II from Sun Life Financial is a permanent (whole) life insurance. The payment options with this plan include the option to pay for life, to pay for 10 years, or 20 years. The maximum coverage with this plan is $15,000,000. For ages 0-17 years old, the minimum coverage amount is $25,000. For the ages of 18-85 years old, the minimum coverage amount is $50,000.
Sun Par Accumulator II
Sun Par Accumulator II is a permanent (whole) life insurance from Sun Life Financial. The minimum coverage on this plan is $250,000, and the maximum coverage is $15,000,000. The payment options are pay to life, pay for 10 years, or pay for 20 years. This insurance plan includes a death benefit and cash value to meet your investment needs.
Sun Par Accelerator
The Sun Par Accelerator from Sun Life Financial is a permanent (whole) life insurance policy. The minimum coverage with this plan is $250,000, and the maximum coverage is $15,000,000. You can purchase an enhanced insurance with your yearly dividends.
If diagnosed with life-threatening conditions, the insured will receive 50% of his death benefit up to $250,000; this is referred to as Living Benefit. The policy offers guaranteed cash value. Optional benefits in this plan include a total disability waiver benefit, owner waiver death benefit, owner waiver disability benefit, owner waiver death, and disability benefit.
SunSpectrum Universal Life II
The plan is customizable with the several optional features.
You can design an investment mix that suits your saving goals with the numerous investment account options included in the policy. If diagnosed with life-threatening conditions, the insured will receive 50% of his death benefit up to $250,000. You can access the policy fund by making one withdrawal when disabled, injured or ill. You can take out policy loans or withdraw cash from your policy provided you have enough cash in your policy. This option makes the plan further flexible.
SunUniversal Life II
Four investment account options are provided in this plan. These include guaranteed interest account, daily interest account, sun life diversified account and managed accounts. If diagnosed with life-threatening conditions, the insured will receive 50% of his death benefit up to $250,000. This is referred to as Living benefit. You can access early death benefit when you select joint last-to-die plus fund death benefit. The coverage options in the plan include single life, joint first-to-die, joint last-to-die with costs payable to the first death, and joint last-to-die with costs payable to the second death.
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It was super easy to get a quote online. Amazing people work there providing you with the best option and customer service.
Very helpful and efficient. Good to work with. Thank you.
Bonnie Atwood
Susan Favro
Eric Clementi was extremely helpful when I purchased Travel Insurance for both my husband and myself. Very professional and proficient in the two policies I purchased.
Marcia Dimler
Eric was most helpful, polite and efficient!
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Lene Jensen
I was so happy, got excellent service and quich result.
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Thanks to Eric Clementi for the great service in getting my family's travel insurance sorted.
Tracy F.
Dornaz was very helpful and answered all my questions. She made sure i understood everything.
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I'm very satisfied with how easy it was to get the insurance I need for my next trip. The questionnaire was clear and precise. The agents I spoke with were very knowledgeable and patiently answered all my questions. Eric assured me I'd receive my papers within the next 7 to 10 days. I'm also very satisfied with the cost. Thank you.
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Very thorough and respectful. Eric and Christa were not pushy so yeah it was peace of mind for a reasonable price.
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Eric ,was very helpful and explained all the details.
Elaine Craig
Excellent service from both Natali & Eric. Answered quickly, were knowledgeable and responded promptly to messages. Would definitely recommend them.
clifford Carter
Hermin & Eric were both professional & kind. Keep up the good work!
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Maria Robertson
Dornaz helped me get my yearly travel insurance today. She was a joy to speak with, and so very professional. The whole experience was fast, efficient and stress free. She gave me some options and answered all my questions to try to get the right policy for myself and my husband.She even sent me my policy before we were done on the phone together. I am hoping to never need to use this insurance, but if I do, I hope that I get to deal with someone as kind and knowledgeable as Dornaz.
Mark Smith
Noel Badry
Sabrina and Eric were extremely helpful with providing me a quote for travel insurance. From the initial phone contact to the final transaction it was hassle free and very quick.
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Susan Allan
Karen Wright is not only knowledgeable and easy to deal with when she is selling insurance. She is supportive, helpful and advocates for her customers when they need help. Thank you so much for your assistance.
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Eric was great to work with, he easily answered our questions. The quote was reasonable for what is provided for trip interrruption and trip cancellation insurance. Highly recommend.
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Emil was professional, helpful on options and responsive. A+ service. Thank you!With Emil ; Easy Peasy !
Peggy
George Privett
Talked with Dornaz who I found to be pleasant, helpfull and well qualified. I will contact her again whwn I need further insurance.
Brenda Laboucane
I was very happy with the help that Cynthia and Eric gave me in getting my travel insurance for our upcoming trip. Cynthia found the best deal for me quickly and Eric finished it up very efficiently.
Ed Parans
I dealt with Eric… super helpful getting an annual Travel insurance policy. Best terms and quote I found.
Peter Blomfield
Good service and information
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Adam and Eric were both very efficient and knowledgeable. I appreciate that.
Oyeme Adesida
Great services and customer care.
Irene Bilger
Neil Silberman
Karen Wright was very helpful and gave me a good policy for my time out of the country
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Dealt with two agents, Mariam and Eric and they were absolutely amazing! Super helpful and quick to respond and help me with my inquires! Highly recommend!
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Excellent customer service from Emil Denis. He clearly explained our options and scheduled a call back so that we would have time to read over the policy details. Everything was done in a efficient manner.
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very helpful and knowledgeable people Sinthia in head office and Eric in Regina
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We have purchased Medical and Trip Interruption insurance a number of times from Theresa at Allianz insurance.Theresa is extremely knowledgeable and customer satisfaction driven. She has always been pleasant and patient while servicing our account.Theresa makes doing business with this company a pleasure!Thank you!
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Mariam Javed your Customer Service Rep. provide me with very helpful service to me my emergency medical travel insurance needs. She is very professional ,very friendly, understands customers needs and provide me with options. Allianz Global is very fortunate to have professional customer service reps. like Mariam.
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The quote was by far the most reasonable we found by a company with an excellent online rating. Both the agents I spoke with, Mariam in ON and Eric in NS were friendly, helpful, knowledgeable, patient, and easy to understand. I thank them both for their excellent customer service and we would not hesitate to use this company again. Our trip is in the future so I cannot comment on what it might be like to submit a claim and hopefully that is not going to be necessary in any case.
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I experienced very good experience with Emil , he was very professional and explained everything very well . I’ll be using him in the future
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John Anderson
Very professional service. Thank you.
Marie O Makkreel
I’m writing to thank Dornan…… at Alliance Insurance for helping plan my Travel insurance for the next coming year to the multiple trips I take to USA! Every year She listened to what I was asking for and treated me in a kind and informative way and helped me choose exactly what I felt comfortable with ! I felt very comfortable speaking to her and was satisfied with what she had chosen and also the price she quoted was even better than the previous year!Thank you so much Dornan!Sincerely,MARIE MAKKREEL
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Great way to do business
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Kevin Taylor
Great Communication and Reasonable pricing.
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Very helpful folks, made process simple and were responsive and patent.
Alan Riley
The service I received from this company was efficient and they followed through when I need further information and clarification. At all times Sehar and Eric were very helpful and professional with my policy and it was a relief to have it completed before my short deadline of travel - thank you.
Phillip MacDonald
Great efficient service
Phil S
Dornaz provided outstanding service. She is knowledgeable, courteous, and efficient.
Max London
Very simple and easy sign up process to ensure you are covered in case of a medical emergency while travelling.